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When you install Microsoft Windows on your Mac, Boot Camp Assistant automatically opens the Boot Camp installer, which installs the latest Windows support software (drivers). If that doesn't happen, or you experience any of the following issues while using Windows on your Mac, follow the steps in this article.
- Your Apple mouse, trackpad, or keyboard isn't working in Windows.
Force Touch isn't designed to work in Windows. - You don't hear audio from the built-in speakers of your Mac in Windows.
- The built-in microphone or camera of your Mac isn't recognized in Windows.
- One or more screen resolutions are unavailable for your display in Windows.
- You can't adjust the brightness of your built-in display in Windows.
- You have issues with Bluetooth or Wi-Fi in Windows.
- You get an alert that Apple Software Update has stopped working.
- You get a message that your PC has a driver or service that isn't ready for this version of Windows.
- Your Mac starts up to a black or blue screen after you install Windows.
If your Mac has an AMD video card and is having graphics issues in Windows, you might need to update your AMD graphics drivers instead.
Install the latest macOS updates
Before proceeding, install the latest macOS updates, which can include updates to Boot Camp.
Format a USB flash drive
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To install the latest Windows support software, you need a 16GB or larger USB flash drive formatted as MS-DOS (FAT).
- Start your Mac from macOS.
- Plug the USB flash drive into your Mac.
- Open Disk Utility, which is in the Utilities folder of your Applications folder.
- Choose View > Show All Devices from the menu bar.
- From the sidebar in Disk Utility, select your USB flash drive. (Select the drive name, not the volume name beneath it.)
- Click the Erase button or tab.
- Choose MS-DOS (FAT) as the format and Master Boot Record as the scheme.
- Click Erase to format the drive. When done, quit Disk Utility.
Download the Windows support software
After preparing your USB flash drive, complete these steps:
- Make sure that your Mac is connected to the Internet.
- Open Boot Camp Assistant, which is in the Utilities folder of your Applications folder.
- From the menu bar at the top of your screen, choose Action > Download Windows Support Software, then choose your USB flash drive as the save destination. When the download completes, quit Boot Camp Assistant.
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Learn what to do if you can't download or save the Windows support software.
Install the Windows support software
After downloading the Windows support software to your flash drive, follow these steps to install the software. (If you're attempting to resolve issues with a Bluetooth mouse or keyboard, it might be easier to use a USB mouse or keyboard until these steps are complete.)
- Make sure that the USB flash drive is plugged into your Mac.
- Start up your Mac in Windows.
- From File Explorer, open the USB flash drive, then open Setup or setup.exe, which is in the WindowsSupport folder or BootCamp folder. When you're asked to allow Boot Camp to make changes to your device, click Yes.
- Click Repair to begin installation. If you get an alert that the software hasn't passed Windows Logo testing, click Continue Anyway.
- After installation completes, click Finish, then click Yes when you're asked to restart your Mac.
Learn more
If you can't download or save the Windows support software:
- If the assistant says that the Windows support software could not be saved to the selected drive, or that the USB flash drive can't be used, make sure that your USB flash drive has a storage capacity of at least 16GB and is formatted correctly.
- If the assistant doesn't see your USB flash drive, click Go Back and make sure that the drive is connected directly to the USB port on your Mac—not to a display, hub, or keyboard. Disconnect and reconnect the drive, then click Continue.
- If the assistant says that it can't download the software because of a network problem, make sure that your Mac is connected to the Internet.
- Make sure that your Mac meets the system requirements to install Windows using Boot Camp.
If a Mac feature still doesn't work after updating the Windows support software, search for your symptom on the Apple support website or Microsoft support website. Some features of your Mac aren't designed to work in Windows.
This article applies only to video cards that originally shipped with a specified Mac Pro or were offered as an upgrade kit by Apple. Similar cards that were not provided by Apple may have compatibility issues and you should work with the vendor of that card to confirm compatibility.
Mac Pro (2019)
If your Mac has an AMD video card and is having graphics issues in Windows, you might need to update your AMD graphics drivers instead.
Install the latest macOS updates
Before proceeding, install the latest macOS updates, which can include updates to Boot Camp.
Format a USB flash drive
Ati Driver Download
To install the latest Windows support software, you need a 16GB or larger USB flash drive formatted as MS-DOS (FAT).
- Start your Mac from macOS.
- Plug the USB flash drive into your Mac.
- Open Disk Utility, which is in the Utilities folder of your Applications folder.
- Choose View > Show All Devices from the menu bar.
- From the sidebar in Disk Utility, select your USB flash drive. (Select the drive name, not the volume name beneath it.)
- Click the Erase button or tab.
- Choose MS-DOS (FAT) as the format and Master Boot Record as the scheme.
- Click Erase to format the drive. When done, quit Disk Utility.
Download the Windows support software
After preparing your USB flash drive, complete these steps:
- Make sure that your Mac is connected to the Internet.
- Open Boot Camp Assistant, which is in the Utilities folder of your Applications folder.
- From the menu bar at the top of your screen, choose Action > Download Windows Support Software, then choose your USB flash drive as the save destination. When the download completes, quit Boot Camp Assistant.
Ati Driver Detect
Learn what to do if you can't download or save the Windows support software.
Install the Windows support software
After downloading the Windows support software to your flash drive, follow these steps to install the software. (If you're attempting to resolve issues with a Bluetooth mouse or keyboard, it might be easier to use a USB mouse or keyboard until these steps are complete.)
- Make sure that the USB flash drive is plugged into your Mac.
- Start up your Mac in Windows.
- From File Explorer, open the USB flash drive, then open Setup or setup.exe, which is in the WindowsSupport folder or BootCamp folder. When you're asked to allow Boot Camp to make changes to your device, click Yes.
- Click Repair to begin installation. If you get an alert that the software hasn't passed Windows Logo testing, click Continue Anyway.
- After installation completes, click Finish, then click Yes when you're asked to restart your Mac.
Learn more
If you can't download or save the Windows support software:
- If the assistant says that the Windows support software could not be saved to the selected drive, or that the USB flash drive can't be used, make sure that your USB flash drive has a storage capacity of at least 16GB and is formatted correctly.
- If the assistant doesn't see your USB flash drive, click Go Back and make sure that the drive is connected directly to the USB port on your Mac—not to a display, hub, or keyboard. Disconnect and reconnect the drive, then click Continue.
- If the assistant says that it can't download the software because of a network problem, make sure that your Mac is connected to the Internet.
- Make sure that your Mac meets the system requirements to install Windows using Boot Camp.
If a Mac feature still doesn't work after updating the Windows support software, search for your symptom on the Apple support website or Microsoft support website. Some features of your Mac aren't designed to work in Windows.
This article applies only to video cards that originally shipped with a specified Mac Pro or were offered as an upgrade kit by Apple. Similar cards that were not provided by Apple may have compatibility issues and you should work with the vendor of that card to confirm compatibility.
Mac Pro (2019)
Learn more about cards you can install in Mac Pro (2019) and how to install PCIe cards in your Mac Pro (2019).
Mac Pro (Late 2013)
- Dual AMD FirePro D300
- Dual AMD FirePro D500
- Dual AMD FirePro D700
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Mac Pro (Mid 2010) and Mac Pro (Mid 2012)
- ATI Radeon HD 5770
- ATI Radeon HD 5870
Learn about graphics cards supported in macOS 10.14 Mojave on Mac Pro (2010) and Mac Pro (Mid 2012).
Mac Pro (Early 2009)
- NVIDIA GeForce GT 120
- ATI Radeon HD 4870
- ATI Radeon HD 5870, offered as an upgrade kit
The Radeon HD 5870 card requires Mac OS X 10.6.4 or later and the use of both auxiliary power connections.
Mac Pro (Early 2008)
- ATI Radeon HD 2600 XT
- NVIDIA GeForce 8800 GT (part number 630-9191 or 630-9897)*
- NVIDIA Quadro FX 5600
- ATI Radeon HD 4870, offered as an upgrade kit
The Radeon HD 4870 card requires Mac OS X 10.5.7 or later.
Mac Pro (Original)
- NVIDIA GeForce 7300 GT
- ATI Radeon X1900 XT
- NVIDIA Quadro FX 4500 (part number 630-7532 or 630-7895)*
- NVIDIA GeForce 8800 GT (part number 630-9492), offered as an upgrade kit.*
The NVIDIA GeForce 8800 GT card requires Mac OS X 10.5.2 or later with the Leopard Graphics Update 1.0 or the computer may not start up properly.
* To identify a graphics card part number, check the label on the back of the card.
